メーカー保証の概要

保証ポリシー

 

 

[ Overseas Product]

Product that is not currently sold in your country (such personal carry-on, direct purchase overseas) may be repaired with cost, if it is repairable.    

- Repair cost will be incurred and repair time may be longer than usual.  

  · Detail cost & estimated repair time may be confirmed at Service Center

- It requires verification to check if it is repairable or not.

  · Some large size parts cases(TV Panels, Refrigerator door, etc.), or "part is not available (Such as end of production, etc.)" cases are not repairable

  · Product that is not currently sold in your country is not repairable.     

- If there is severe difference, in terms of product specification, repair is not available.    

  · It cannot be repaired if service environment is different : such as bandwidth, voltage, etc 

 

If there is a product which is not certified by the Japanese government, We can not support to repair the device 90 days after your arrival.

Please.check below URL.

https://www.tele.soumu.go.jp/j/sys/others/inbound/ 

일본 정부에서 인증받지 못한 기기의 경우 입국일로부터 90일 경과 후 수리 대응이 불가능합니다.

https://www.tele.soumu.go.jp/j/sys/others/inbound/